When a high-profile property like Water’s Edge – overlooking Clearwater’s vibrant Coachman Park – is impacted by back-to-back hurricanes, landscape recovery becomes a few things – namely, urgent and strategic.
In this landscaping case study, we explore how Landcrafters stepped in as a new vendor and quickly turned things around through a phased restoration approach, focused irrigation repairs, and consistent client communication.
Our focus? Safety, beauty, and irrigation performance – all while providing transparent, HOA-specific communication and care.
Water’s Edge is a luxury high-rise residential property located in the heart of Clearwater, next to Clearwater's bustling and adored Coachman Park.
Managed by KB Management, the building is known for its upscale appeal and high visibility, which makes its landscape presentation an important part of its brand image. Water's Edge relies on – and its reputation depends on – top-tier HOA property maintenance to uphold its upscale image and curb appeal.
After experiencing severe hurricane damage, Water’s Edge was searching for a landscape partner who could restore safety, boost curb appeal, and create functionality.
The client was particularly concerned with removing storm-damaged palms, resolving ongoing irrigation issues, and improving the overall attention to detail that had been lacking with the previous provider.
Every client – and every property – has different challenges. No matter what the end or ideal goals might be, there's often a unique combination of existing issues to navigate before the real transformation begins.
In the case of Water’s Edge, a high-profile HOA community in Clearwater, those challenges were layered.
They were dealing with frustrating storm damage, aging infrastructure, and a legacy of inconsistent service and communication with past landscaping partners.
Before we could start restoring the beauty of the landscape and solving their pain points, we had to first address the fundamental issues standing in the way of what they envisioned.
When we first arrived on-site, Water's Edge landscape was in disrepair. Several palm trees were dead or now a danger due to past storm damage, and much of the irrigation system was non-functional.
Event-related parking congestion at nearby Coachman Park complicated access to the property, adding logistical challenges to an already complicated and potentially dangerous job.
The HOA board and on-site staff expressed that they were frustrated by poor communication, lack of attention to detail, and inconsistent service from their landscaping providers in the past.
In our decades of experience working with HOA properties like Water's Edge, these issues, like poorly managed HOA lawn maintenance agreements, are unfortunately pretty common.
Their landscape had been hit hard by a few storms in a row. Hurricane winds had made their mark – dead palms posed hazards, garden beds were neglected, and most irrigation zones were no longer functioning. The result? Damage, danger, and no hope of improvement until irrigation was addressed.
Coachman Park is adjacent to Water's Edge – this is great for residents, but tricky for landscaping site logistics. Events at the park created parking challenges, making equipment staging and crew access tricky, especially on event days when the lot was packed.
Like many of our clients who have worked with other HOA landscape providers before, this HOA felt particularly let down by a lack of attention to detail and proactive communication. This is a hugely common frustration when it comes to HOA lawn maintenance contracts.
Many providers think they can create a contract, execute, and then disappear from communication, but HOA communities like these require constant contact and updates.
No matter the kind of client, we always know that large-scale HOA landscape maintenance projects require more than just a one-size-fits-all solution.
They demand thoughtful planning, clear communication, and a phased approach that doesn’t overwhelm residents as well as property managers.
For Water’s Edge, we broke the project into three deliberate phases to ensure safety, system functionality, and long-term landscape resilience.
Here’s a look at how we tackled it:
Before we could move forward with any aesthetic improvements, we had to address serious safety concerns.
Multiple palm trees had been heavily damaged by hurricanes and posed immediate risks to residents and guests. We quickly coordinated with a licensed, insured tree service to remove all hazardous trees on-site.
This created a safer environment while improving visibility and clearing the way for future planting and irrigation repairs.
With the immediate hazards resolved, Irrigation Manager Tom McCoy turned our attention underground. The existing irrigation system was in significant disrepair. It wasn't just a leak or quick tune-up; multiple zones of the irrigation system weren’t functioning.
Other sections had buried issues like cracked lines and faulty valves. Our irrigation technicians methodically inspected each zone, prioritized the most critical areas, and began restoring functionality one section at a time.
Once safety and water delivery were addressed, we shifted focus to the heart of the property: its garden beds and greenery.
Using a phased method, our landscape crews began revitalizing key areas with resilient, native plants chosen specifically for their durability in Florida’s climate. The replanting was organized in sections, starting with the most visible zones to deliver quick, noticeable improvements.
Obviously, this was more than a quick cleanup. It was a coordinated effort using commercial-grade techniques and trusted local partnerships, including:
This strategic, step-by-step process allowed us to restore the form and stunning function of Water’s Edge. Ultimately, this helped us create a plan for ongoing community landscape maintenance that residents notice and HOAs can count on.
Once the plan was in place, our team got to work. We strategically rolled out each phase of the project to ensure efficiency, minimal disruption, and maximum visual impact for the residents and management team at Water’s Edge.
Here's how we brought our phased HOA landscape maintenance strategy to life:
Access and parking near Coachman Park is always a challenge – this is especially true during local events. To avoid service disruptions and maintain our timeline, we adjusted our schedules with early morning service windows and flexible staging plans. With a custom approach and communication with the client, we provided thoughtful, problem-solving energy to this HOA landscape maintenance project.
While the work at Water’s Edge is still in progress, the transformation is already making waves.
From the moment we removed hazardous palms to the most recent rounds of irrigation repairs and replanting, every phase has moved the community closer to the elevated, polished look this high-profile property deserves.
Even in the early stages, the results speak for themselves.
Their garden beds are cleaner, healthier, and filled with low-maintenance native plants. Their key irrigation zones are back online, which keeps the landscape thriving. And most importantly, the HOA team and residents are already seeing (and feeling) the difference.
The feedback from KB Management and the on-site engineering team has been overwhelmingly positive. From fast response times to the extra attention we bring to detail, the HOA now feels supported by a landscape partner (that's us) who understands the standards and care required for luxury community properties.
"Landcrafters is a new vendor for us, and we couldn't be more pleased with their services and attention to detail. Elizabeth is our rep, and she has been incredible at communication and attention to detail with our property needs. You can’t go wrong with this vendor!!”
— Water’s Edge
While we’re proud of the early wins that Water's Edge has been experiencing, this is about more than short-term results. Our phased approach is focused on setting Water’s Edge up for sustained success – from healthier plant growth to a stronger irrigation system and ongoing, responsive care.
We care about proactive HOA property maintenance that adds real value over time, sets properties up for success, and provides them with the communication and care they deserve.
Every project teaches us something new, and Water’s Edge's unique obstacles and needs were no exception. As we worked to restore this high-profile property, a few key insights stood out that we’ll carry into future HOA property maintenance partnerships.
The Water’s Edge project is a shining example of how thoughtful planning, responsive service, and hands-on expertise can transform more than just a landscape – when done right, it can reshape a community’s entire experience.
Our phased approach didn’t just deliver results, it built lasting confidence with the HOA team and gave the property a fresh sense of pride.
The best part of all? We’re not done yet. As the work continues, we remain committed to making this property – and every HOA we partner with – a true reflection of what great community landscape maintenance should look like.
At Landcrafters, we specialize in high-visibility, high-expectation properties just like Water’s Edge. Our phased approach, proactive communication, and attention to detail are designed to take the pressure off your team while delivering lasting, noticeable results.
Let’s talk about how we can elevate your property. Reach out and schedule a consultation today.